At Heartfelt Giving, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.
1. Information We Collect
- Personal Information: When you make a donation, sign up for updates, or contact us, we may collect personal details such as your name, email address, mailing address, phone number, and payment information.
- Non-Personal Information: We may collect non-identifiable information about your interaction with our website, such as IP addresses, browser type, pages viewed, and other technical details to improve the functionality of our site.
2. How We Use Your Information We use the information collected for the following purposes:
- Processing Donations: Your personal and payment information will be used to process your donations and issue receipts.
- Communication: We may use your email address to send updates about our activities, programs, and fundraising campaigns. You can unsubscribe from these communications at any time.
- Improving Services: Non-personal information may be used to monitor website performance, identify trends, and enhance your user experience.
- Legal Compliance: We may use or disclose your information to comply with legal obligations or protect our rights and the rights of others.
3. Data Protection We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Sensitive payment information is encrypted and handled by trusted third-party payment processors.
4. Sharing of Information We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data with:
- Service Providers: Third-party providers who assist us in processing donations, running our website, and communicating with you.
- Legal Requirements: We may share information in response to a legal request or if required to do so by law.
5. Your Rights You have the right to:
- Access and Update Information: Request access to your personal information and update or correct any inaccuracies.
- Request Deletion: Ask us to delete your personal data where it is no longer necessary for the purpose for which it was collected.
- Withdraw Consent: Withdraw your consent to receive communications from us at any time.
6. Cookies Our website uses cookies to enhance your browsing experience. These cookies help us understand user behavior and improve the functionality of our website. You can choose to disable cookies through your browser settings, but this may affect the performance of certain features on our site.
7. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us